The Saturday Summary – 8/20/2011

by Elmer Boutin on August 20, 2011

There was a lot of industry news this week, kicked off with our first story about Google buying Motorola Mobility. It will be interesting to see what Google does next in the mobile device space. Check out the rest of the interesting articles I found this week:


Lastly, there were two stories this week which centered around customer service (or the lack thereof) via Twitter. They are an interesting comparison in how two businesses used Twitter:
I ask you to consider these two stories in light of the Seth Godin piece I linked to from Tuesday. What kind of lessons can we learn from these two stories?
  • Twitter
  • Facebook
  • LinkedIn
  • Reddit
  • StumbleUpon
  • Google
  • Technorati
  • RSS Feed

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