General Marketing

Bulk Mail – The Original Spam

by Elmer Boutin on January 19, 2012

What Is Best Buy’s Real Problem?

by Elmer Boutin on January 10, 2012

Customer Service – From The Other Side – Again

by Elmer Boutin on December 16, 2011

Mixed Messages in Radio Spots

by Elmer Boutin on December 13, 2011

Customer Service at My First Job

by Elmer Boutin on October 27, 2011

Surprise and Delight

by Elmer Boutin on September 22, 2011

Trentwood Farm Market

by Elmer Boutin on June 30, 2011

Customer Service Surprise

by Elmer Boutin on June 28, 2011

Inconceivable

by Elmer Boutin on June 14, 2011

A Tale Of Three Vendors

by Elmer Boutin on June 7, 2011