General Marketing

In Marketing, Shouting Doesn’t Cut It Any More

by Elmer Boutin on December 19, 2012

A Tale of Two Radio Programs

by Elmer Boutin on December 12, 2012

Yet Another Customer Service Rant

by Elmer Boutin on July 18, 2012

A New Side of Best Buy?

by Elmer Boutin on July 4, 2012

Bulk Mail – The Original Spam

by Elmer Boutin on January 19, 2012

What Is Best Buy’s Real Problem?

by Elmer Boutin on January 10, 2012

Customer Service – From The Other Side – Again

by Elmer Boutin on December 16, 2011

Mixed Messages in Radio Spots

by Elmer Boutin on December 13, 2011

Customer Service at My First Job

by Elmer Boutin on October 27, 2011