Don’t Stop Communicating – The Other Side of the Coin

I recently wrote a piece directed at marketers reminding them that it is important to keep their IT folks in the loop all the time. This is important so they can get the best advice, counsel and work the IT folks can offer. There is another side to the coin, as there usually is. The IT folks have to be willing to communicate as well.

I recently wrote a piece directed at marketers reminding them that it is important to keep their IT folks in the loop all the time. This is important so they can get the best advice, counsel and work the IT folks can offer. It’s a topic I talk and write about quite often.

Friends TalkingAs is usually the case, there is another side to the coin. The IT folks have to be willing to communicate as well.

As in any relationship, the one between Marketing and IT is a two-way street. Each side has to be willing to work with the other and offer the best they have to the relationship. Each side has abilities and strengths the other lacks. By combining skills, knowledge and efforts, the entire organization benefits.

It goes without saying that Marketing and IT have different missions within an organization. But, where those missions overlap, it is in each groups’ best interest to cooperate for the good of everyone. Sometimes this involves compromise and sacrifice. Isn’t that true in any relationship?

Here’s my challenge to my IT counterparts in 2012: Reach out to your Marketing colleagues and try to find meaningful ways you can help them succeed. Look at their business objectives and see if you can find ways to help meet them. Not only will you learn more and expand your horizons, you will help the whole business do better. And that, my friends, is what it’s all about.

What say you? Are you in a corporate IT group and have a good relationship with your Marketing counterparts? What kinds of things help the relationship? Please feel free to share any tips in the comments.

Creative Commons License photo credit: mikecogh

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