by Elmer Boutin
Marketing
I recently had the opportunity to be interviewed for a local television station’s news about the recent spate of worms going around on Twitter and Facebook. You can view the piece on KWTX’s web site. I wish there had been more time to cover the subject in more detail, but when there are only 2 minutes available to condense down and show 20 minutes worth of interview, some things are bound to be left out. I thought I’d cover some details which I wish had been covered better in the piece.
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by Elmer Boutin
Leadership
I needed to pick up something on the way home, so I stopped in one of the local mass merchandisers. I quickly found the item I needed and headed to the checkout. No line, wonderful! “Seek and destroy shopping at its best,” I thought to myself, “in and out in less than five minutes.” Ah, but it wasn’t to be. The nice lady working the cash register had no idea how to use it. She managed to scan the item I wished to purchase, but beyond that had no idea what to do. She called for a manager to come assist. Three times.
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